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Call Center Section           

This section in support department has been established on April 30, 2005 with the following targets:           

  1. Facilitating direct technical communications of customers with support in order to offer better and on time technical support services.    

  2. To give fast technical assistance services by telephone or remote computer connection troubleshooting of the products.

  3. Preparing service reports and keeping records of them for later use.

This department is active for 24 hours a day and the customers can request necessary ergent services via telephone , Fax or e-mail round the clock.       

Call Center Contact:

Direct contact No:
0221-2584158 - 9

Fax No: 0221-2584160

Email Address:
callcenter@ptkco.com